Medical scribes receive customized training to ensure the most effective assistance for the physician.
Recruiting
Scribekick’s training process begins at the recruiting stage. We recruit medical scribes from America’s top schools – students seeking an opportunity to work alongside experienced physicians. These smart, tech-savvy recruits go through multiple stages of interviews before our final, applied interview: a medical documentation seminar. During this seminar, we teach an abbreviated course of medical scribing skills to invited participants. From there, we select the top performers who subsequently make fantastic scribes.
Classroom Training
Trainees learn, and are asked to commit to memory medical terminology relevant to your specialty. After successfully completing a competency test on medical terminology, they go on to learn medical documentation skills and how to complete the SOAP note. Trainees receive step by step instructions on how to format each chart according to the physician’s preferences.
Specialty-specific mock doctor/patient scenarios give the scribe trainee an understanding of your specialty and are quickly up to speed before they are even placed in your office.
On-site training
Once “classroom” training is complete, a veteran scribe accompanies the permanent/trainee scribe at your office for a minimum of two weeks. The veteran/trainer scribe will progressively add responsibilities to the permanent/trainee scribe until he/she is completing the chart on their own without the help of the trainer scribe.
We also consult with the front desk/nursing staff during the training process to make sure everything goes smoothly, ensuring the presence of the scribes and the completion of the charting doesn’t interrupt their established flow.
As a medical scribe company, Scribekick handles all the training and therefore doctors benefit immediately from their work.
We work with a variety of hospitals and offices across specialties, and train our scribes on a variety of software and Electronic Medical Records (EMRs/EHRs), including Epic, eClinicalWorks (eCW), Centricity, and Athena.
Christina is one of our valued medical scribes: “At Scribekick, we are taught to balance the professional and the personable. It’s important to understand our main responsibility is to quickly and accurately complete the charts, but to also make the physician and patients we work with feel comfortable.”
Biggest asset to any physician: Save an incredible amount of time on charting.
Christina has worked in several types of clinical office settings for Scribekick, including cardiology, orthopedics and others. Having that diversity of experience helped her clearly see the main advantage scribes brought to the physicians and the practices they served.
“I believe our biggest asset to any physician is the opportunity for them to save an incredible amount of time on charting. I would often start at practices where the providers were 30 to 40 charts behind, or left a nine-hour day at the office only to complete two more hours of paperwork at home. Helping to lift this burden allows them to spend more time and energy with their patients, and improves the overall flow during a fully scheduled day.”
Next week, Christina describes the general flow of the office visit.
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